Prem rank

I have been appealing for my prem rank for 1 year.
Last year a friend bought me platinium for items then I bought him a plat+ voucher for more items and after I finished that wipe where he gave me the plat+ voucher and the plat, he had refunded the ranks and they took away my plat+ rank until they left me in User.
I had the prem long before plat+ or titanium came out, but the buyer who had paid him c4 at that time no longer plays rust and I lost contact with him.
Hopefully this time they will help me.
I don't have any rank at the moment but even in the discord I have plat+ rank.
My name name is: MeRebornRekt